Effective Date: 1st January 2025

At Melo Lover, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

 

Information We Collect

When you register for a standard or VIP membership or make a purchase on our website, we may collect the following personal information:

• Name
• Gender
• Date of Birth
• Email Address
• Phone Number
• Shipping Address

 

How We Use Your Information

We use the collected information for various purposes, including:

• To provide, maintain, and improve our services
• To process your orders and manage your membership
• To communicate with you, including sending promotional materials and newsletters (if you opted in)
• To respond to your inquiries and provide customer support
• To personalize your experience and improve our website’s content and usability
• To comply with legal obligations, prevent fraud, and enhance security

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for the following:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Compliance: We may also disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Data Security

We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and gather information about how our site is used. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Your Rights

As a user of our site, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccuracies in your personal information
• Request deletion of your personal information
• Withdraw your consent to the processing of your personal information, where applicable

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this page and, if necessary, provide additional notice through email or other means. We encourage you to review our Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Melo Lover
Email: support@melolover.com